“Nurturing kindness and virtue, Preserving tranquility and wellness” Beijing Tong Ren Tang Benefiting Society by Inheriting Essence
Beijing Tong Ren Tang Chinese Medicine Company Limited (“Tong Ren Tang”or the “Group”), founded in the eighth year on the throne of Emperor Kangxi, Qing Dynasty, inherits our longstanding corporate motto of “No compromise on cost and labour despite the complexity of processing herbal medicines. No compromise on quality and standard despite the scarcity of medicine ingredients”. Tong Ren Tang is internationally renowned for its strict pharmaceutical spirit of excellence. Tong Ren Tang upholds the corporate spirit of “Nurturing kindness and virtue, Preserving tranquility and wellness”, and integrates it into the entire business process. The Group provides high-quality products to society, actively fulfills its social responsibilities, and practices sustainable development.
Research and Development for High-Quality ProductsTong Ren Tang adheres to the principle of “honest operation and morality” as core value of quality management, and devotes to the optimisation of supply chain and product quality management, so as to offer diverse, safe and highly effective Chinese medicine products. Tong Ren Tang manages the entire process of product production. During the materials processing stage, the Group will carry out field inspection for the growing, collection and processing environment of raw materials, avoiding the use of non-conforming materials during production. At the same time, the Group will distinguish and store qualified materials and unqualified materials separately to prevent the use of unqualified materials during production. During production process, the production area is installed with cleanroom to avoid contamination. The products will undergo a strict inspection process, during which a comprehensive internal quality inspection will be conducted for each batch of finished products. Those related safety projects will be inspected by independent third parties recognised by the government before it can be sold.
The Group promote the Group’s organic growth and continuous upgrading of technologies, continued to develop new products adapted to more diversified market demand, such as nourishing of body condition for the prevention of diseases, as well as facilitate further product upgrades and future product development.
A business and working environment with equality, ethics and compliance is the foundation for the healthy development of the Group. The Group adheres to the three principles of “Virtue”, “Honesty” and “Integrity”, and strictly prohibits any illegal acts such as bribery, extortion, fraud and money laundering. To systematically manage anti-corruption matters, the Group has established a "six-in-one" supervision system consisting of disciplinary, financial, legal, audit, inspection and administrative supervision, overseeing the Group’s business activities, corporate governance and workflow to achieve comprehensive operational compliance.
To ensure all product information is true and accurate, the Group strictly enforces relevant laws and regulations. Any advertisements and labels must be reviewed by the compliance department before being released to the public. Besides, the Group strictly regulates its product labels and description to ensure their compliance and conformity with the relevant regulations. The Group does not tolerate any misrepresentation of drug labels and description.
Tong Ren Tang is committed to the concept of “people-oriented and mutual benefits for employees and the Company”. The Group pays close attention to staff development and creates a friendly, equal, healthy and safe working environment for the employees. To enhance employees’ health, the Group develops annual training plan which includes monthly training with different themes in accordance with the requirements of the Hong Kong’s Department of Health.
Adhering to the concept of “business growth driven by talent”, Tong Ren Tang supports talent sustainability and career planning of the employees to nurture talents. Targeting job requirements for employees, the Group provides various training to enhance employees’ knowledge of the products and work tasks, and professional skills. For example, training on management of manufacturing equipment and sampling are provided. In addition, the Group establishes detailed training records for each employee to assist them in reviewing the training attended and assessment results.
Tong Ren Tang upholds the mission and vision of “creating health, sharing globally” to improve the wellness of the community and actively promote TCM culture across the world. The Group leverages the expertise in TCM to facilitate cooperation among different sectors of community and encourage employees to care for and serve the community. The Group promotes community investment in four aspects, including “caring for public health”, “supporting the grassroots and the underprivileged”, “promoting TCM culture”, and “boosting TCM education”. In order to assist people in need to obtain suitable medical services, the Group provides free medical consultation services in its stores every year to provide Chinese medical diagnosis services and Chinese medicine for different classes of citizens for treatment or physical fitness.
The Group will continue to promote the modernisation of TCM technology and provide customers with high-quality products. Besides, Tong Ren Tang will continue to give back to internal and external stakeholders, actively participate in community development, promote community health, and establish a sustainable business model.